As you may be aware the price of fuel oil has increased in recent months.

As a result, we will be charging a fuel surcharge for passengers per single leg £8 per adult and £1  for children (under 16yrs)  for all bookings made to travel as from February 1st 2011.

We undertake a monthly review of the fuel surcharge based on the previous month’s oil prices and exchange rates and this will be published to advise of any changes to ensure all our customers are fully informed of the appropriate fuel surcharge at the earliest opportunity.

It is impossible to predict future fuel surcharges as they are dependent upon the fuel costs and fluctuating exchange rates.

In order to demonstrate full and complete transparency the low sulphur fuel oil prices (LS380) in Rotterdam can be tracked on the following website: www.bunkerworld.com/markets/prices/nl/rtm/

Additionally the US Dollar/Pound Sterling exchange rates can be tracked on: www.xe.com

The fuel surcharge is applied at time of booking rather than at the time of travel. This is to avoid the inconvenience that customers would have to settle the incremental fuel surcharge on the day of travel if the fuel surcharge has increased (or receive a refund if the fuel surcharge has decreased).

We hope you can appreciate that this course of action is necessary to ensure that this fairly reflects the fluctuating cost of fuel to all of our customers.